Access the new Polar Gas Customer Portal, My Energy Hub, by clicking below!
All of your payment information and access credentials will be the same as in our previous portal.
GET PROPANE
Once you’re registered with My Energy Hub, you can request a delivery in under a minute!
PAY YOUR BILL
Making payments on our new customer portal can be done using all your favorite payment methods, including by credit card and ACH.
CONTACT US
If you just need to get in touch, we’re here to help.
Have you ever wanted to order propane online– without calling us?
Introducing My Energy Hub – the new Polar Gas customer portal. My Energy Hub was designed and developed by our energy industry veterans, and inspired by years of valuable customer feedback. It’s easier, faster, and more powerful than our previous customer portal.
With access to My Energy Hub, you can:
There is no charge to use My Energy Hub.
You can indeed, and quicker than ever!
Yes, you can– either a tank fill, or a partial fill.
Yes! My Energy Hub has a number of security measures designed to protect your information. In addition to enforcing a strong password policy and logging users out after a period of inactivity, we further protect your information with a combination of security measures including encryption, firewalls and secure socket layer technology.
Nope. While the My Energy Hub app is coming soon, you can always access the portal on your computer or tablet by clicking the login button at the top of the site (or, logging in through your propane provider).
It’s easy to get started with My Energy Hub. If you’re a new customer, all you’ll need is your account number, which can be found on one of your statements, and your billing ZIP code. If you’re an existing customer, just log in using your previous username and password.
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